Who Is This Warranty From? This limited consumer warranty (the “Warranty”) is issued by Simpla Life Designs, (“Simpla Life”, “we”, or “us”).

Who Is This Warranty To? Simpla Life Designs issues this Warranty to you, as a consumer who has purchased a new, covered product from Simpla Life Designs or an authorized retailer (“you”). This Warranty is not available to products that were purchased from any source other than Simpla Life Designs or an authorized retailer.

This Warranty applies only to those countries to which Simpla Life Designs ships. For information about the countries Simpla Life Designs ships, go to our Delivery Information page.

What Does This Warranty Do? This Warranty gives you specific legal rights, and you may also have other rights, which vary from state to state and country to country. This Warranty is in addition to, and does not affect any rights you have under the laws in your jurisdiction concerning the sale of consumer goods (including, without limitation, national laws implementing EC Directive 44/99/EC).

What Does This Warranty Cover? This Warranty covers defects and malfunctions in the new Simpla Life Designs product(s) it accompanies (the “Product”). We warrant that the Product will, under normal and intended use, function substantially in accordance with our technical specifications or accompanying product documentation (the “Warranted Functionality”) during the Warranty Period.

Product registration is not required as a condition to coverage under this Warranty.

How Long Does Coverage Last? This limited Warranty continues for one (1) year from the date of delivery of the Product, (the “Warranty Period”).

What Will Simpla Life Designs Do If There’s a Problem With The Product? If your Product is defective or malfunctioning, we will either repair or replace that Product, so that the Product performs substantially according to the Warranted Functionality. The approach taken to resolve any issues will be at our sole choice. If we determine that a product should be replaced, the replacement may be a new, refurbished, or re-manufactured Product. If we determine, in our sole discretion, that none of the listed means are reasonable to correct for a defect or malfunction, then we may refund to you the price you paid to purchase the Product.

How Can You Get Service? First, tell us about the issue. If you have a problem with your Product, please visit us at support@simplalifedesigns.com to get helpful service and contact information, and to submit a claim form to obtain warranty service.

If it is necessary for you to send your Product in for service, we will provide you with a pre-addressed shipping label, and you will have to send the Product in with your proof of purchase using that shipping label. Proof of purchase may not be required if we are able to verify your purchase in advance.

You may be required to pay the cost of shipping the Product to us, and by sending the Product, you agree to transfer ownership of that Product to Simpla Life Designs. When we receive the product, we will determine if there is a defect or malfunction covered by this Warranty. If we find a defect or malfunction covered by this Warranty, we will repair or replace the Product to provide the Warranted Functionality, and we will send the repaired Product or a replacement Product, if any, to you at our cost. We may not return the original Product to you.  Any repaired or replaced Product will continue to be covered by this Warranty for the remainder of the original Warranty Period or ninety (90) days following your receipt of the replacement or repaired Product, whichever is greater.

If we are unable to verify your proof of purchase in advance, and you send us a Product without a valid proof of purchase, then we reserve the right to return the Product to you at your cost, subject to prepayment, or, if such costs are not prepaid, we will keep the Product for thirty (30) days for your pick-up before it is disposed of.

What Does This Warranty Not Cover? This Warranty is limited and not applicable to: (i) normal wear and tear; (ii) damage caused by misuse, accident (e.g., accidental physical impact, exposure to liquid, food or other contaminants, etc.), neglect, abuse, improper or unauthorized repair or other modification, tampering, or use with unsuitable equipment, devices, services or other unauthorized third-party item(s); (iii) use not in accordance with the Product documentation; (iv) commercial use; (v) use in connection with a trade, business or profession; (vi) used or resold products; (vii) Products purchased from sources other than Simpla Life Designs or a Simpla Life Designs authorized retailer (including non-authorized online auctions), (viii) non-Simpla Life Designs Products, (ix) use of the Product in violation of any laws, regulations or ordinances in effect where the Product is used; or (x) features or performance parameters pertaining to any software or services beyond the Warranted Functionality of the Product.

In this Warranty, Simpla Life Designs does not extend any implied or statutory warranties, conditions or representations regarding the Product.

Simpla Life Designs does not, under this limited warranty, assume any liability for any special, indirect, incidental, punitive or consequential damages of any kind whatsoever, including but not limited to loss of profits or revenues, loss of data, loss of use of the Product or any associated equipment, cost of any replacement goods or substitute equipment, or loss of use during the period that the product is being replaced or repaired. Further, in no event shall Simpla Life Designs be liable to you for any special, indirect, incidental, punitive or consequential damages of any kind whatsoever, even if Simpla Life Designs has been advised as to the possibility of such damages, for any claim arising from or related to this Warranty statement, regardless of the form of action, whether in contract, tort (including negligence), strict product liability or any other cause of action or legal or equitable theory.

In no event shall Simpla Life Designs’ liability for any claim arising out of or related to this warranty statement exceed the price paid by you for purchase of the product, regardless of the form of action, whether in contract, tort (including negligence), strict product liability or any other cause of action or legal or equitable theory.

Some states and countries do not allow the exclusion or limitation of incidental or consequential damages, so limitations or exclusions in this Warranty may not apply to you.

Questions? If you have questions, or to begin the service process, please visit us at support@simplalifedesigns.com for all inquiries.

Date of Last Revision: Jan 18, 2021