Dispatch Estimates

Most items dispatch in 1-3 business days.

Expected delivery timeframes

UK – Delivered via Royal Mail Tracked – delivery estimate – 3-7 business days

Europe – Delivered via DPD, but not on a Saturday – delivery estimate – 6-8 business days

USA & CAN – Delivered via USPS – delivery estimate – 6-8 business days

AUS – Delivered via AusPost – delivery estimate – 6-8 business days

Returns

If for any reason you don’t love your item, simply return it to us within 30 days for a full refund or exchange. All we ask is that it is undamaged, in its original condition and packaging, and you let us know in advance.

To return an item, you’ll need two things:

• Your detailed order confirmation email.
• The credit or debit card used to make your purchase.

To start a return, you can email us.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.